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Developer experience


The water industry regulator Ofwat is running a pilot until March 2019 of a mechanism that will incentivise water companies to provide excellent service to developers, self lay providers, new appointments and variations.

Although the design of the D-MeX mechanism has yet to be confirmed, we support it and strive to provide a great service to developers.

Unit of measurement

Current performance (17/18)

2025 target 

D-MeX score

Not applicable

Upper quartile