Cookie notice

We use cookies to provide you with a better online service. If you are happy with this, carry on browsing. Alternatively find out how to manage cookies.
CLOSE close icon

Developer experience

Developer_experience

The water industry regulator Ofwat is running a pilot until March 2019 of a mechanism that will incentivise water companies to provide excellent service to developers, self lay providers, new appointments and variations.

Although the design of the D-MeX mechanism has yet to be confirmed, we support it and strive to provide a great service to developers.

Unit of measurement

Current performance (17/18)

2025 target 

D-MeX score

Not applicable

Upper quartile