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Void sites

There are properties connected to our water and sewerage system which aren't billed for the services they're using. This is due to a range of reasons such as inoccupancy.

There will always be a natural level of these properties, but we are keen to ensure there are as few as possible because it is an inefficient use of resources to follow up a small number of unbilled properties.

Unit of measurement

Current performance (17/18)

2025 target 

% of properties